This AUP governs your use of Souvenir and is incorporated into our Terms of Service. Violations may result in suspension, termination, or reporting to law enforcement.
1. Age Requirement
You must be at least 18. Enforced via date-of-birth verification. Under-18 accounts are immediately terminated.
2. Prohibited Content
You may not use Souvenir to generate, upload, share, or otherwise engage with content that violates this section.
2.1 Sexually Explicit Content: Prohibited across all models without exception.
2.2 CSAM: Absolute zero-tolerance. Reported to NCMEC per 18 U.S.C. § 2258A. Immediate termination and law enforcement referral.
2.3 Violence and Terrorism
• Promoting/glorifying terrorism or violent extremism
• Weapons/explosives instructions
• Graphic real-world violence
• Threats of violence
2.4 Self-Harm
• Promoting suicide or self-injury
• Glorifying eating disorders
2.5 Hate Speech
• Attacks based on protected characteristics
• Harassment, bullying, doxxing
2.6 Deception
• Impersonation without consent
• Phishing, scam materials
• Disinformation, deepfakes
• Misrepresenting AI outputs as human-created
• Academic dishonesty
2.7 Privacy Violations
• Unauthorized collection of personal information
• Stalking or surveillance
• Doxxing
2.8 Malware and System Abuse
• Malicious code generation
• Unauthorized access attempts
• Circumventing safety filters or prompt injection
• Bypassing rate limits
2.9 Illegal Activity
• Facilitating illegal activity under US, Canadian, or Indian law
• Controlled substances
• Human trafficking
2.10 IP Infringement
• Reproducing copyrighted material without authorization
• Trademark/patent/trade secret infringement
• Circumventing DRM
3. Personas
Persona creators: ensure instructions comply with this AUP, do not impersonate real individuals, and do not bypass safety filters. Users of shared Personas remain responsible for their own conduct.
4. Workflows
You are responsible for all Workflow outputs. Workflows must not automate prohibited content production or circumvent limits.
5. Memory
You can view, edit, and delete memory from Settings. Do not store others’ personal information without consent. Memory contents are subject to the same prohibited content rules as all other Materials.
6. Code Execution
User-submitted or AI-generated code is executed in isolated Docker sandbox containers. You are responsible for any code you submit or execute. Do not use the code execution feature to generate malware, attempt unauthorized access, or circumvent security measures.
7. Teams
Workspace administrators are responsible for team compliance. Content shared in team workspaces must comply with this AUP and your organization’s own policies.
8. Provider Compliance
You must comply with each upstream AI provider’s terms (OpenAI, Anthropic, Google, Mistral). Do not use Outputs to train competing models or represent Outputs as human-generated.
9. DMCA Takedowns
• First strike: Content removed, warning issued
• Second strike: Content removed, warning, feature restrictions
• Third strike: Account terminated
Submit takedown notices to James Oliver at oliver@getsouvenir.com. Full DMCA procedures at getsouvenir.com/dmca.
10. Enforcement
Actions range from warnings to immediate termination and law enforcement reporting. CSAM, terrorism, and imminent violence trigger immediate termination without warning.
11. Reporting
Email: info@getsouvenir.com
12. Changes
14 days’ notice for material changes.
13. Contact
Company: Souvenir, Inc.
Address: 211 28th Street, Des Moines, IA 50312
Email: info@getsouvenir.com
Website: getsouvenir.com