Your stack,
finally working as one

A product sells out in Shopify. Meta keeps spending, Klaviyo keeps promoting it and support has no idea. One problem just became five jobs. Souvenir connects your tools, so one fix reaches all of them.

Join the waitlist See how it works

Be first to try Souvenir

AI-native OS for e-commerce brands

forma
Store is liveLast 30 days
Revenue
$1.9M↑ 3.3%
Orders
4,893↑ 3.5%
Visitors who buyShopify
0.53%↓ 0.6%
Avg. order
$385.27↓ 0.2%
Everyday mugSand · Stoneware · 320 ml
$8.4krevenue
Ask Souvenir
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Understand what changed

The numbers, with the reason behind them.

formaOverviewLast 30 days
Orders4,893↑ 3.5%
Visitors who buy0.53%↓ 0.6%
Everyday mugBest seller
Action itemsRestock the Everyday mug15 days of stock. A 20-day lead time.
Why it moved
More visits+$75,393
Fewer buying−$11,373
Average order−$3,822
Net movement+$60,198
ShopifyHow this was calculated

Revenue increased from $1,824,905 to $1,885,103. Contributions compare visits, conversion and average order with the prior 30 days.

Explore the capabilities
Connect your toolsYour store and the relevant supported sources.
Tell Souvenir about your roleGive the starting view your work context.
Review the next stepsExplore the business view and opportunities.

Shape Souvenir around
the way your store works

Give repeat jobs their own agents, build the views your team needs
and bring the relevant business material into the work.

Products24
forma
Search productsAll products
Serving bowl$5.6k revenue
Arc vase$3.7k revenue
Table linen$2.9k revenue
Linen throw$6.9k revenue
Best seller
Everyday mug$8.4k revenue
Amber carafe$4.2k revenue

Product catalog

The whole assortment. The story behind every product.

Refunds
Tickets
Returns & refunds30 days
Refunded$1,240
Delivery tickets12

Your tools, one clear view

Bring payments, support and more into one dashboard.

Custom agents & skills

Specialists with their own skills. Working together.

Build my next restock plan
Example workflow: inventory checks stock, customer feedback adds demand signals, and merchandising prioritizes products. The agents work together on a restock plan for review. The workflow plays when the card comes into view. Hover to replay it, or select an agent to inspect its skills.
Weekly sales reportRuns automatically
On
Every Monday9:00 AM
Your report is readyYour week, at a glance
Sales$24.8kOrders186

Automations

Your weekly report, ready every Monday.

Use plastic-free packaging.Our returns window is 30 days.Flag stock below 20 units.Use British spelling.Our busiest month is November.
Free shipping above $75.Keep replies short and friendly.Keep new arrivals at full price.Send reports every Monday.Keep discounts under 15%.
Offer exchanges before refunds.Free shipping above $75.Send reports every Monday.Keep replies short and friendly.Keep discounts under 15%.
Memory updated

Memory

Tell it once. It remembers next time.

Library3 files
Supplier price listPDF
Collection photosProduct images
Brand guidelinesDocument

Library

Your files, ready for your agents to use.

Track an orderComplete
Order #1042
Estimated deliveryTomorrow
On the way to your customer
Order #1042 arrives tomorrow.

Let it do the clicking

Track a customer’s order without opening a tab.

Brand kitSaved
Brand identity
forma
AaTypefaceEditorial serif
formaEveryday
rituals.

Brand kit

Your identity, in every brief.

Slack

Bring the work into
the team’s conversation

Ask about the store, investigate a finding and prepare the next steps where your team already collaborates.

Souvenir is a working agent inside Slack. It brings connected business data into the conversation and prepares supported work for your team to review.

Try the Slack preview
store-ops
Maya

@Souvenir Can we keep promoting the Everyday mug?

SouvenirAPP

The Everyday mug could sell out before we can replenish it.

Everyday mug
Stock cover · Shopify15 daysSupplier lead · Email20 days
A potential 5-day gap if we order today and these estimates hold.
Maya

What should we change until the restock?

SouvenirAPP

I’ve prepared a demand plan for your review.

Everyday mug · Demand plan

Advertising · Reduce spend on the mug.

Storefront · Move it lower in featured products.

Draft only · Review before any changes.

Market Pulse

Follow the market

Understand what it means for your store.

A silver refill pouch among reusable bottles on a beauty retail shelf

Competitors

  • X
  • Retail Dive
  • Reuters

Refills are moving
into the mainstream

A parcel delivery being checked on a phone at the doorstep

Customers

  • X
  • Reuters
  • +3

Delivery promises
influence purchases

Generating insight

Questions about early access

A few things you
might be wondering

Join the waitlist
When can I try Souvenir?

Join the waitlist for early access. We’ll contact you when Souvenir is ready for your brand.

What is Souvenir?

We’re building an AI-native operating system for e-commerce brands. Souvenir brings your business tools together so you can understand what is happening, find opportunities and work through the next steps on the web or in Slack.

Do I have to replace the tools my team uses?

Souvenir connects the tools you use to run the business. It brings their data and context into the same investigation or plan, then carries out supported actions through those connections.

Which tools do I need to connect?

Start with your store and the supported sources relevant to the work you want Souvenir to do. The available data and actions depend on the tools you connect and their permissions.

How is this different from a dashboard?

Dashboards are one part of the platform. The agent also surfaces opportunities, explains its findings, prepares actions and carries out supported steps with your approval. It follows the outcome and revisits its approach toward improvement.

Do I need to tell the agent what to monitor?

Built-in monitoring checks business fundamentals. You can add your own concerns, conditions and thresholds through Watchlist in ordinary language.

Can I use Souvenir in Slack?

Yes. Ask questions, investigate findings and request supported agent work in Slack. Web and Slack conversations remain separate.

What needs my approval?

Changes to connected tools and outbound messages need a person in the loop. You can review, edit or dismiss proposed work. Internal preparation and scheduled work follow their configured authorisation.

Can I create my own dashboards and share reports?

Yes. Create dashboards and custom metrics, inspect and edit metric sources, formulas and filters, and share dashboard snapshots. Scheduled automations can prepare selected metrics and reports for authorised delivery.

Put your stack
to work together

Explore the business, keep an eye on what matters
and work through the next steps with Souvenir.

Get notified when early access opens

Join the waitlist

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